Telephone Banking

Toll-Free: (855) 378-9378 (855-EQU-X-EQU)
Grand Island Direct Line: (308) 381-6700
North Platte Direct Line: (308) 696-1000
Omaha Direct Line: (402) 827-6600

Lost or Stolen Debit Cards

Toll-Free: (888) 297-3416 (Call to report a card lost or stolen)

Change Debit Card PIN

Toll-Free: (800) 631-3197 (Must have card available when calling)
Card Fraud Department
If fraud is suspected on your debit card, you may receive a call or text from 800-237-8990 to verify your recent purchases.  To report possible fraud on your account, contact the bank at 800-641-5046.