Telephone/Voice Banking

Toll-Free: (855) 378-9378 (855-EQU-X-EQU)

Lost or Stolen Debit Cards

Toll-Free: (888) 297-3416 (Call to report a card lost or stolen)

Change Debit Card PIN

Toll-Free: (800) 631-3197 (Must have card available when calling)

Card Fraud Department

If fraud is suspected on your debit card, you may receive a call or text from (800) 237-8990 to verify your recent purchases.  To report possible fraud on your account, contact the bank at (800) 641-5046.

Roadside Dispatch for Relationship Checking Account Holders

Toll-Free: (800) 847-2869

Cellular Telephone Protection for Relationship Checking Account holders

Toll-Free: (800) 894-8569 inside the U.S. 
Outside the U.S. call collect (303) 967-1096
For faster filing, or to learn more about Cellular Telephone Protection, visit (Must have card present)