Published September 15, 2026
An unexpected text about your loan can make you feel like something needs your attention. Perhaps it says an old document is missing a signature, or it offers a loan you never applied for. Fraudsters aim to gain access to information or money.
Before responding, take a moment to verify the request. Scammers use loan-related messages to make contact feel familiar and persuade people to share sensitive information.
Watch for these signs:
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Unexpected text messages regarding loans or loan documents
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Requests to click a link to review, sign, or verify information
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Requests to reply with “STOP”, “YES”, or another response
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Urgent language pressuring the recipient to act immediately
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Links, phone numbers, or websites that do not clearly belong to a trusted financial institution
Do not:
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Do not click any links or respond to the message
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Do not provide personal information, online banking information, one-time passcodes, or account information
Do:
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Do delete the message and block the sender when appropriate
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Independently verify any loan-related request by contacting the institution directly using a known phone number
If you have already clicked or responded, contact your local branch using the official phone number.

