Published September 15, 2026

An unexpected text about your loan can make you feel like something needs your attention. Perhaps it says an old document is missing a signature, or it offers a loan you never applied for. Fraudsters aim to gain access to information or money.  

Before responding, take a moment to verify the request. Scammers use loan-related messages to make contact feel familiar and persuade people to share sensitive information. 

Watch for these signs: 
  • Unexpected text messages regarding loans or loan documents 

  • Requests to click a link to review, sign, or verify information 

  • Requests to reply with “STOP”, “YES”, or another response 

  • Urgent language pressuring the recipient to act immediately 

  • Links, phone numbers, or websites that do not clearly belong to a trusted financial institution 

Do not:
  • Do not click any links or respond to the message 

  • Do not provide personal information, online banking information, one-time passcodes, or account information 

Do:
  • Do delete the message and block the sender when appropriate

  • Independently verify any loan-related request by contacting the institution directly using a known phone number 

If you have already clicked or responded, contact your local branch using the official phone number. 


 

 The information provided on this page is for informational purposes only and is not intended as legal, financial, or professional advice. The articles are not regularly updated, and information may become outdated.