Fraud & Cyber Security Information

Protecting your personal and financial information is our top priority. This page serves as your trusted resource for the latest updates on cybersecurity, current scams, and identity theft prevention.

Here, you’ll find timely alerts about emerging fraud trends, helpful tips to keep your accounts secure, and guidance on what to do if you suspect suspicious activity. Our goal is to empower you with the knowledge and tools to safeguard your information.

Identity Theft: The Warning Signs You Can’t Afford to Ignore

Published January 27, 2026

Identity theft occurs when someone steals your personal or financial information to commit fraud or other crimes. They may gain unauthorized access to your Social Security number, credit or debit cards, passport, checks, driver’s license, or other sensitive information.

Watch for these signs of identity theft:

Your bank account has been drained
You have charges on your debit or credit cards that you did not authorize
You receive mail for accounts you did not open
You experience a sudden drop in your credit score
Your application for credit was denied
Your checks are bouncing when you know you have sufficient funds
You are notified that your information was compromised or part of a data breach
Mail comes to your address but is in someone else’s name
Debt collectors are suddenly reaching out to you
You are not able to log in to your online accounts
You receive an unexpected multifactor authentication request
You are missing mail

Holiday Mail Safety: What You Need to Know About Mail Theft & Counterfeit Stamps

Published December 1, 2025

The holiday season brings an increase in cards, gifts, and packages—and, with it, an increase in scams and mail theft. The U.S. Postal Service recently shared important reminders to help keep your mail safe this time of year. Read More.

Fraud Alert: Beware of Impersonation Calls

Published December 1, 2025

Scammers are increasingly posing as banks and contacting customers to try to obtain sensitive information. These impersonation calls may sound convincing, but their goal is to gain access to your accounts.

At Equitable Bank, your security is our priority. Please remember:

We will NEVER ask for your PIN, Security Code (CVV), online banking user ID, or password.
Our Fraud Department will only inquire about specific suspicious transactions and will not request any additional sensitive information.

If you ever receive a suspicious call, hang up immediately and contact Equitable Bank directly using a phone number you trust.

Staying alert is one of the best ways to protect your personal and financial information.

FTC Consumer Alert: Scammers Hide harmful links in QR codes to steal your information

Published December 1, 2025

QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or to board a flight. There are countless other ways to use them, which explains their popularity. Unfortunately, scammers hide harmful links in QR codes to steal personal information. Read More

October is Cyber Security Month: Tips to Safeguard Sensitive Data

Published October 20, 2025

In recognition of Cybersecurity Awareness Month, Equitable Bank is reminding customers of practical steps to help protect their financial data and quickly recover in the event of a data breach or compromise. The majority (68 percent) of cybersecurity incidents can be attributed to human error. And more than half (56 percent) of Americans wouldn’t know the proper steps in response to a data breach. Read more.

Deepfake Scams are on the Rise

Published September 29, 2025

Scams using advanced artificial intelligence (AI) technology, known as deepfakes, are rapidly increasing. According to the FBI, fraud reports have surged to more than 4.2 million cases since 2020, resulting in over $50.5 billion in losses. Read more.

Scam Alert: Fraudulent Home Warranty Letters

Published September 15, 2025

Equitable Bank customers have recently reported receiving the attached letter regarding Home Warranty urging them to call a number about a time-sensitive matter concerning their mortgage, in most cases citing a home warranty coverage about to expire. Read more.

The information provided on this page is for informational purposes only and are not intended as legal, financial, or professional advice. The articles are not regularly updated, and information may become outdated.